Payment Methods
Accepted Payment Methods
We currently accept the following payment methods:
- PayPal
- Shopify Payments
- Google Pay
- Apple Pay
- Amazon Pay
- Meta Pay
- Credit / Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club
All prices are listed in US Dollars (USD). We do not charge US sales tax.
We do not store or collect any customer payment information. All transactions are processed through a secure payment gateway.
Your Payment Security
We cannot access your full credit card or debit card number. Once your order is complete, we can only see your billing information, shipping information, order details, and the last 4 digits of your card.
Paying with PayPal
When you choose PayPal at checkout, you will be redirected to the PayPal payment page to confirm your payment by logging into your PayPal account.
You do not need a PayPal account to check out. Simply click "Pay with Debit or Credit Card" and you will be redirected to a secure page where you can enter your card details directly.
Why Was My Payment Declined?
Credit / Debit Card:
- The cardholder name or billing address does not match your card statement — please ensure all details including card number, expiration date, CVV, and billing address are entered exactly as they appear on your statement
- Your card is issued by a non-US bank or is not authorized for online or international payments
- Your card has reached its limit for online transactions
- The checkout session timed out
- You navigated away from the page before completing checkout
PayPal:
- The checkout session timed out
- You navigated away from the page before completing checkout
- Your PayPal account has insufficient funds and is not linked to a backup payment method
Contact Us
If you experience any issues during payment, please contact us:
- Email: support@waterfountainonline.com
- Phone: (626) 295-8730
- Address: 834-F S Perry St, Castle Rock, CO 80104, USA
- Hours: Mon–Sun, 9:00 AM – 8:00 PM (PST)